EST Analytical strives to earn customer loyalty by providing products, services, and customer experiences of the highest quality and of the greatest value. In order to deliver on these, EST Analytical maintains a Business Management System that conforms to the requirements of the ISO 9001:2015 Quality Management System standard.
EST’s product development, sales, manufacturing and service/support operations meet the applicable ISO requirements and are certified to the ISO 9001:2015 standard.
Through achieving ISO 9001:2015 certification, EST has demonstrated to a third-party Auditor, Eagle Certification, that it has the following business processes in place and under control.
- Continuous improvement
- Corrective action
- Customer satisfaction
- Document and record control
- Incoming/Final Inspection
- Internal audits
- Inventory management
- Management review
- Resource management
- Procurement control
The EST Analytical Quality Policy demonstrates our commitment to the highest standards of product quality and reliability as well as continual improvement of our products and processes.
Quality practices are deployed throughout the organization to continually improve our products, processes, and services. We do this to meet customer expectations by delivering quality products and services on time.
Through our quality management system, we are committed to satisfying applicable requirements, upholding the high standards of quality as well as the safety, education, and the well-being of our employees and the environment.