Encon has moved from discontinued phase to the obsolete phase of product life-cycle as of February 2015.
For EST Analytical the Obsolete Phase means that we can no longer consistently meet or exceed customer expectations regarding any of the key support elements, usually due to an inability to source parts or software obsolescence, the product is moved to the Obsolete Phase.
A product in the Obsolete Phase can be supported only on a time and material “best effort” basis because the level of support is limited by one of the key support elements. This means that EST can provide service and support only for application based scenarios using the existing instrument as no parts are available.
Trade-In Programs are now available towards a new EST concentrator, the Evolution. For more information or to trade-in towards a new Evolution please click on CONTACT US below.