Encon Discontinued

Encon will be moving from discontinued phase to the obsolete phase of product lifecycle in February of 2015.

For EST Analytical the Obsolete Phase means that we can no longer consistently meet or exceed customer expectations regarding any of the key support elements, usually due to an inability to source parts or software obsolescence, the product is moved to the Obsolete Phase.

A product in the Obsolete Phase can be supported only on a time and material “best effort” basis because the level of support is limited by one of the key support elements. This means that EST can provide service and support only on a case-by-case basis, giving our best effort to meet the customer needs without the ability to provide a guarantee of success.

For more information on the Encon please visit www.estanalytical.com or contact us at est@estanalytical.com.